HOW TO MAKE A CLAIM
Immediately upon discovering that the door is defective or fails to conform to this written warranty, the end-user shall send a notice in writing to the dealer or distributor from whom the door was purchased or to: Simpson Door Company, 400 Simpson Avenue, McCleary, WA 98557.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. Simpson shall not be liable for consequential, indirect or incidental damages, or for any amount in excess of the purchase price of the defective door, whether the claim is for breach of warranty or negligence. Simpson is not responsible for the installation or finishing of replacement door or door components. Some states do not allow the exclusion or the limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Each of these warranties gives you specific legal rights and you may have other rights which vary from state to state.
LIMITATIONS AND EXCLUSIONS
Each of these warranties shall be void and Simpson shall have no liability hereunder if the end-user installs, treats or retains, for more than thirty (30) days, a door containing an obvious defect, without giving the notice as required herein, or if the end-user fails to give the required notice within a reasonable time after discovery of a latent defect. Proof of purchase, including the original purchase date, is required for warranty service.
There are no express warranties which extend beyond the foregoing and any implied warranties, including warranties of merchantability and fitness for a particular purpose, are limited to the same duration as the written warranty (one year from the date of shipment by Simpson for exterior and fire doors, five years on certain Performance door components, ten years on interior doors, and Nantucket Collection (Douglas Fir, Sapele Mahogany and Nootka Cypress) doors, and lifetime for Innerbond panels).